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‘Serial killer-level crazy’: Former Ameritrade financial advisor battles Schwab with harassment allegations

by Real Investing Skills
October 17, 2021
in Financial Services
Reading Time: 12 mins read
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When Cortney Kotzian walked into TD Ameritrade in Omaha, Nebraska, to debate transferring into a brand new function, she felt excited a couple of recent alternative.

Kotzian, 38, had been working in gross sales on the big brokerage for greater than a 12 months and a half. She’d received a promotion and an “worker of the month” award. However after she requested pointed questions on compensation, HR ordered her to switch to a distinct division. In order that November in 2018, she sat down for an interview with Samuel Kimbril and his boss, each of whom managed a TD Ameritrade group that labored on retirement plans and well being financial savings accounts.

Minutes into the interview, Kotzian felt uncomfortable. Kimbril, she recalled, would repeatedly scribble notes on a sheet of paper, increase the leaf over his nostril, then stare at her at size. “I bear in mind considering, I mustn’t have placed on make-up and curled my hair,” she recalled. “He was very a lot sizing me up.” Kimbril’s feminine boss, Desere Johns, confirmed no response.

Cortney Kotzian said she won't remain silent.

Cortney Kotzian alleged {that a} former male colleague harassed her and that Ameritrade did nothing to cease it.

Cortney Kotzian

Kotzian received the job. A feminine colleague of Kimbril grew to become her supervisor. Then issues received creepy.

In interviews with Monetary Planning, Kotzian alleged that over 30 months by way of Might 2021, when she was fired, she endured harassment by Kimbril and retaliatory conduct by the brokerage’s HR division.

Kimbril left Ameritrade in Might 2020, however over 19 months, he touched her and her desk objects repeatedly, stole her desk plant and threatened to zip tie her and undress her. Senior colleagues warned her to maintain silent in regards to the conduct, however she complained to HR on a number of events. Final Might, Kotzian was fired after managers and HR deemed her beforehand excellent work to be riddled with unspecified “errors.”

Nobody, together with Kotzian, apparently knew that Kimbril had been arrested for sexually assaulting a baby in 2016, which was his eighth 12 months of employment at Ameritrade. The brokerage was acquired by Charles Schwab in October 2020.

Kotzian’s story highlights the persistent harassment that ladies face within the workforce, notably on Wall Road and in monetary providers.

Gloria Allred, a celeb lawyer who represented the household of O.J. Simpson’s slain spouse, Nicole Simpson, and ladies who sued convicted rapist and Hollywood producer Harvey Weinstein, stated that “as a result of this business remains to be male-dominated, intercourse harassment remains to be pervasive and sometimes extreme.”

Whereas Allred stated she couldn’t touch upon Kotzian’s allegations, she added that “ladies on this business are very susceptible to sexual harassment, however many are exhibiting their braveness by going to legal professionals to be taught their rights.”

In 2019, an Funding Information survey confirmed that almost 80% of economic advisors referred to as sexual harassment an issue for the business. A 2017 educational examine within the journal Gender & Society discovered that almost eight in ten ladies who skilled undesirable touching or repeated harassing behaviors left their jobs inside two years, in comparison with 54 p.c of girls who didn’t expertise harassment.

Amid the #MeToo period, Kotzian’s allegations additionally underscore the ability of social media to floor unsavory conduct which may in any other case have gone unnoticed. In a TikTok video on Sept. 25 that has up to now garnered 3 million views, Kotzian stated that “threatening a lady, to tie her up, is serial killer-level loopy.”

When Kotzian posted a number of weeks in the past on social media about her disturbing encounters with Kimbril, Schwab CEO Walter Bettinger observed. Nearly instantly, he wrote on Kotzian’s public LinkedIn web page that “Harassment is unacceptable at Schwab. We’ve a zero-tolerance coverage. We are going to examine and take acceptable motion.” He has repeated that submit a number of instances on Kotzian’s web page.

Schwab CEO Walter Bettinger has stepped into Kotzian's war on social media.

Schwab CEO Walter Bettinger has stepped into Kotzian’s battle on social media.

Bloomberg Information

One factor Bettinger, Schwab and business regulators apparently didn’t know, and presumably nonetheless don’t: On July 20, 2016, Kimbril was booked in Omaha’s Douglas County jail for sexual assault of a kid, in keeping with usbondsmen.com, a advertising and marketing and listing service web site that tracks police and courtroom filings. The assault, his first such offense within the state, is a third-degree felony underneath Nebraska regulation.

It’s unknown what occurred subsequent, as a result of the case was sealed, stated Kotzian, who solely lately realized of the arrest. It’s additionally unclear how, why or at whose behest the case was sealed. There isn’t any report of his conviction on the fees. The Omaha police division didn’t reply to repeated requests for remark. Kimbril doesn’t seem on Nebraska’s intercourse offender registry.

A ‘evaluation’
Monetary advisors and brokers are required by their regulator, the Monetary Trade Regulatory Authority, or FINRA, to reveal any prison historical past, together with buyer complaints, arbitration claims, regulatory proceedings or civil issues that accept greater than $15,000. However the honor system depends on self reporting, and a few advisors disguise messy particulars. In any case, advisors don’t need to disclose an arrest if no formal authorized fees had been subsequently filed.

Kotzian was a long-time skilled pastry chef who ran her personal bakery in Omaha earlier than she determined to change careers. In 2016, she went to work for American Household Insurance coverage as a specialist. In a disconnect that exhibits how regulators don’t sync up, FINRA’s BrokerCheck says Kotzian has handed six exams, however the SEC’s listing lists just one examination. Kotzian stated she had handed six exams. She has an unblemished BrokerCheck report.

Kimbril left TD Ameritrade in Might 2020 after 12 years for a job at Boston Mutual Life Insurance coverage in Omaha as an “innovation advisor,” in keeping with his LinkedIn profile, which he has since taken down. He has no violations or disciplinary actions on his BrokerCheck profile, which doesn’t present him as working for Boston Mutual. He’s not registered as a dealer or advisor with FINRA. Calls and emails to Boston Mutual weren’t returned. Efforts to achieve Kimbril weren’t profitable.

Requested whether or not Schwab knew about Kimbril’s 2016 arrest, firm spokeswoman Mayura Hooper stated in an emailed assertion that the brokerage “can’t talk about present or former workers, however Schwab takes its regulatory and compliance obligations severely.” She wrote that “the corporate took (Kotzian’s) allegations severely and investigated her issues at the moment.” Hooper’s assertion added that “Ms. Kotzian’s statements relate to conduct that allegedly occurred previous to Schwab’s acquisition of TD Ameritrade.”

Hooper additionally wrote that Schwab had employed regulation agency Kutak Rock to conduct an unbiased evaluation of Kotzian’s allegations. “Counsel intends to talk with Ms. Kotzian straight, evaluation her allegations and evaluation the corporate’s investigation in response,” her assertion for Schwab stated.

There’s lots to evaluation, in keeping with Kotzian — and early questions over whether or not that evaluation could be neutral.

The sequined sweater and purloined plant
On the primary day of her new function that November 2018, Kotzian stayed late to arrange her new desk. Kimbril stayed late, too.

“He came visiting and cornered me in my cubicle,” Kotzian recalled. “I couldn’t go away it with out pushing him apart.”

Days later, Kotzian’s then-fiance, who additionally labored at TD Ameritrade however in a distinct division, introduced her a flowering plant for her desk. Kimbril “grew to become obsessive about my plant,” Kotzian stated.

Although Kimbril wasn’t her supervisor, he paid specific consideration to the brand new face on his ground: “He would come over and contact the plant, and stated, ‘it’s in opposition to the rule to have potted vegetation on the desk.’” Kotzian checked Ameritrade’s worker handbook and located that wasn’t true. However Kimbril endured, asking her on a number of events if she had watered the plant and whether or not it was getting sufficient mild. “It was only a purpose to speak to me,” Kotzian concluded.

Within the days earlier than Christmas 2018, workers wore ugly festive sweaters to work. Kotzian’s grey crewneck high had purple and white sequins that spelled out “naughty” or “good,” relying on how she had flipped them, on the entrance. As colleagues joked about whose sweater was tackiest, Kotzian felt like she was being watched.

“Sam was lurking round, attempting to talk with me, and was looking at me,” she recalled. “He requested if the sequins moved, and he reached over to the touch them.” Kotzian’s supervisor, Kate Sierra, rapidly shooed him away.

One month later, Kotzian took paid day without work for a trip in Mexico along with her then-fiance and his household. When she returned to the workplace, she observed that her plant was lacking. Kimbril confessed that he had taken the plant house and was photographing it.

In December 2018, junior colleagues urged her to report the vacation sweater episode to HR. However senior colleagues informed her to maintain quiet. Kimbril’s supervisor, Johns, stated, “‘simply inform him to again off and never contact you,’” Kotzian recalled. “She was teaching me to coach him like a pet.”

Kotzian stated her direct supervisor, Sierra, “warned me to not complain about Samuel, as a result of when different individuals had finished that,” one other supervisor had “made their life harder.” Kotzian stated that every time Kimbril was close to her desk, the roughly half dozen males on her group within the space “all put their ear buds in instantly and tuned out. They didn’t wish to be part of it.”

Kotzian, a single mom to a 13-year-old son, earned a promotion in June 2019. She studied at night time to take two licensing exams so as to add to her present 4 licenses.

Kimbril, she stated, appeared to “cool it for some time.” In Oct. 2019, Kotzian’s supervisor Sierra nominated her for Ameritrade’s “Higher Begins With Me” award, writing a glowing letter that praised her accomplishments, together with designing a course of for coaching new workers.

Zip ties
Then issues exploded. The day earlier than Thanksgiving, Kotzian declined a company-wide choice to don a sweatshirt for a “put on a hoodie to work” day, as an alternative placing on a darkish blue plaid shirt. Kimbril observed instantly.

“Couldn’t you borrow one from that man you reside with?” Kotzian recalled him asking. “I used to be like, ‘I’m not borrowing his garments.’ And he was like, ‘nicely, what sort of garments do you’ve?’”

Kimbril advised that Kotzian purchase an Ameritrade-logoed hoodie on the on-site firm retailer. She may, he stated, use paid day without work or company “factors” to pay for it. Kotzian thought, sufficient. “I stated, ‘Hear, I don’t personal a hoodie. I’m not going to purchase a hoodie. I’m not going to borrow a hoodie, and you’ll’t make me put on a hoodie.’“

What Kimbril stated subsequent shocked her.

“He stated, ‘Sure, I can’,” Kotzian recalled. “‘I can get your handle out of PeopleSoft’ — Ameritrade’s inside worker listing — ‘and are available to your own home on Friday. I’m going to zip tie you to a eating room chair, take off your shirt and costume you in a hoodie.’”

Kotzian was shaken. She stated she fired again, “That crossed the road. That’s extraordinarily creepy. That you must go away me alone.” Kimbril, she stated, replied, “How was that creepy? What half?”

Within the months after the hoodie episode, Kotzian stated Kimbril was “following me across the workplace. He pops out of nowhere and tries to pressure me to offer him a excessive 5.” He would additionally “squeeze your shoulder or poke you on one shoulder and come out on the opposite facet. He was very hands-y.” Colleagues joked that Kimbril was like Michael from “The Workplace.”

Later, when Kotzian informed her colleagues she’d adopted a chow chow pet, Kimbril’s boss Johns advised that Kotzian use zip ties to coach the pet.

“‘You recognize, there’s a variety of makes use of of zip ties — you should use them on electrical stuff, you should use them on this …,’” Kotzian recalled Johns saying. “She was attempting to normalize zip ties and was speaking extraordinarily loudly.”

Kotzian stated Kimbril began utilizing the paper shredder close to her desk, not the one close to his personal. Spooked, Kotzian and a feminine colleague alerted company safety, who noticed by way of cameras that Kimbril would contact objects on her desk when she wasn’t there. At house after work, Kotzian observed that Kimbril was checking her LinkedIn profile. He additionally despatched her a Fb invitation. She didn’t settle for it.

The desk moved subsequent to hers
In February 2020, upkeep employees got here into the open ground house and commenced re-arranging workers’ desks. When issues had been completed, Kimbril was positioned straight between Kotzian and a feminine colleague who Kotzian stated had additionally reported him for sexual harassment in opposition to herself.“This was simply harmful.”

And ugly. In the future throughout lunch, Kotzian stated, Kimbril “re-assembled” his desk in order that it straight confronted each ladies. “His laptop display screen was in entrance of the glare of the window,” Kotzian recalled. Kotzian’s feminine colleague stated, “‘you may’t even see your laptop display screen!’” Kimbril replied, ‘Yeah, however I can see every little thing else higher.’”

Kotzian referred to as HR — once more. “I stated, ‘that is harmful. You gave this individual shut bodily entry to those two specific ladies.’”

On March 4, 2020, Kotzian emailed HR to say that “I’m involved that TD Ameritrade shouldn’t be taking threats and harassment in opposition to low-ranking workers like myself severely, and it appears to be emboldening the accused to proceed the inappropriate and intimidating conduct.” Kotzian added within the e mail that she had adopted her canine“for the needs of non-public security” and put in a Ring doorbell.

That Might, Kimbril left the agency. In April 2021, Kotzian realized that TD Ameritrade had positioned her on a “do-not-hire” listing because it labored to finish its merger with Schwab. She determined to depart the brokerage to pursue a profession in coding. On Might 6, 2021, she was fired.

Kotzian has refused to remain silent with her allegations.

Kotzian has refused to stay silent along with her allegations.

Cortney Kotzian

Kotziak recalled a flattering remark from Kimbril’s supervisor, Johns, who had sat in on her preliminary job interview in 2018. Johns, Kotzian stated, later informed her that she was “a pressure to be reckoned with.”

‘Boys’ membership environment’
Susan Crumiller, a lawyer and founding father of Crumiller & Co. in New York, which calls itself “a feminist litigation agency devoted to preventing harassment, discrimination and abuse,” stated that “the boys’ membership environment in brokerages remains to be alive and nicely.” She added that brokerages “usually settle these sorts of instances quietly to maintain their status intact, so there isn’t any doubt that there are a lot of extra instances which have been put to relaxation with the huge quantities of cash obtainable to those corporations.”

FINRA requires that brokers with grievances in opposition to their employers kind them out by way of arbitration, however that rule doesn’t apply to instances involving employment discrimination, together with sexual harassment. Whereas Wells Fargo ended compelled arbitration in 2020, most different brokerages have but to observe go well with. Most instances sometimes settle with a gag order generally known as a non-disclosure settlement, or NDA.

Gretchen Carlson, a former Fox Information anchor who sued then-Fox Information chairman and CEO Roger Ailes in 2016 for sexual harassment, helped launch the #MeToo motion. (Carlson’s personal settlement with Fox Information is confidential as a consequence of an NDA.) In an Oct. 13 podcast during which she interviewed Kotzian, Carlson stated she hoped the skin regulation agency Schwab had engaged to evaluation Kotzian’s allegations “shouldn’t be a typical counsel that corporations generally rent that whitewash(s) every little thing.”

Later that day, a lawyer at Kutak Rock, the regulation agency Schwab engaged to probe Kotziak’s allegations, posted a request on Kotzian’s LinkedIn profile for her to “please direct all additional communications with us by way of” a non-public channel “to keep up the integrity of the investigation, we’re unable to remark in regards to the allegations or any of the related proof. We take our duty severely and can render unbiased conclusions.”

Kutak Rock has already finished authorized work for TD Ameritrade, together with representing the brokerage in an $850 million financial institution mortgage in 2019 and in a case introduced by traders over its alleged apply of accepting rebates from market makers in change for sending them purchase and promote orders. The controversial scheme, generally known as fee for order move, signifies that an investor won’t get the most effective value for her commerce. Final April, an appeals courtroom overturned a decrease courtroom’s class certification of the traders suing TD Ameritrade. The apply fuels a bit of income at Schwab — $621 million in 2020, round 6% of its web income, in keeping with its annual report.

Kotzian filed a case in opposition to Schwab with the Equal Employment Alternative Fee on Oct. 13, and stated that she wouldn’t signal an NDA with the brokerage. “I’ll take this all the way in which to litigation,” Kotzian stated, “if it takes three or 4 years.”





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Tags: advisorallegationsAmeritradebattlescrazyfinancialharassmentkillerlevelSchwabSerial
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